Billing Errors & Refunds

Solution: My purchased credits are not showing in wallet.
If you have made a successful purchase and your wallet is not credited with Credits, please raise an issue with our support team. Do provide us with you...
Fri, 26 Mar, 2021 at 11:03 AM
Solution: I paid for membership & content is still locked
In such cases, we would request you to re-login into your Xuppi account.  Hopefully, this will resolve the issue. If you still face the same issue, plea...
Fri, 26 Mar, 2021 at 11:06 AM
Can I get the refund?
All purchases, subscriptions made on Xuppi are final and non-refundable.  Certain cases where the payment was made twice due to some error/conn...
Fri, 26 Mar, 2021 at 11:07 AM
Solution: How to cancel my subscription?
You can cancel your subscriptions at any time. Simply visit our "Membership & Billing Section". Under this section, please see opti...
Fri, 26 Mar, 2021 at 11:08 AM